Terms and conditions of return

Terms and conditions of return

You can return undamaged items if:

  • You return the items within the 14 day right of withdrawal. This starts the day after you receive the order.
  • The item is in its original condition and, if reasonably possible, in the original packaging.
  • You include the invoice (or a copy of the invoice) with the package.

For quick and efficient handling, it is important that you inform us of the return in advance via the return form below. We will then contact you to arrange the return.

Note!

Return shipments are at the buyer’s risk. This means Studywise is not liable for damage to or loss of items being returned. You should therefore always obtain tracking information from the carrier and keep it in a safe place.

* Digital products such as software, insurance policies or guarantee packs are not subject to right of return once downloaded.
* Services performed on the product, such as connection or installation of a PC/laptop, will not be credited.

Return form

Return term

You can return undamaged items if:

  • You return the items within the 14 day right of withdrawal. This starts the day after you receive the order.
  • The item is in its original condition and, if reasonably possible, in the original packaging.
  • You include the invoice (or a copy of the invoice) with the package.

For quick and efficient handling, it is important that you inform us of the return in advance via the return form below. We will then contact you to arrange the return.

Note!

Return shipments are at the buyer’s risk. This means Studywise is not liable for damage to or loss of items being returned. You should therefore always obtain tracking information from the carrier and keep it in a safe place.

* Digital products such as software, insurance policies or guarantee packs are not subject to right of return once downloaded.
* Services performed on the product, such as connection or installation of a PC/laptop, will not be credited.

Return form

Click here to fill in the return form.